The host's craft for the hard moments: kind but firm, calm, and clear about when to bring in help
Every group has hard moments: a disagreement that turns personal, one voice that fills the room, a member who is clearly not okay, a meeting that goes wrong. A companion to Priya Parker's The Art of Gathering, with Adam Grant and others, this course builds the host's craft: kind but firm authority, safety to speak, good conflict, sharing the floor, helping someone reach help, and repair.
The host's craft for the hard moments: kind but firm, calm, and clear about when to bring in help
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